Verification Code Required Question

sharp27
Contributor
Contributor

I'm trying to buy/rent movies from iTunes on my Apple TV 4K but it keeps asking me that "Verification is Required" and that I must go to "PayPal.com/getcode" on another device

 

Anyway I have tried generating a code multiple times on both my PC and my iPhone, and every time I enter the code and click "verify" on the Apple TV I just get the same screen message

 

"Verification Required. You can generate a code on PayPal.com/getcode"

 

I then hit "OK" and nothing happens.

 

I don't get it. I have PAYPAL locked in as my payment method on iTunes via my iPhone, but for whatever reason I'm having these problems when I try to use PAYPAL to make a purchase by using my Apple TV 4K.

 

How do I get a Verification code that actually works? Because none of the many different random generated codes on paypal.com/getcode function..

 

I have been in contact with iTunes but they said that this was a question I had to ask PayPal.

 

Any help would be greatly appreciated.

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1 REPLY 1

tessz
Contributor
Contributor

@sharp27 wrote:

I'm trying to buy/rent movies from iTunes on my Apple TV 4K but it keeps asking me that "Verification is Required" and that I must go to "PayPal.com/getcode" on another device

 

Anyway I have tried generating a code multiple times on both my PC and my iPhone, and every time I enter the code and click "verify" on the Apple TV I just get the same screen message

 

"Verification Required. You can generate a code on PayPal.com/getcode"

 

I then hit "OK" and nothing happens.

 

I don't get it. I have PAYPAL locked in as my payment method on iTunes via my iPhone, but for whatever reason I'm having these problems when I try to use PAYPAL to make a purchase by using my Apple TV 4K.

 

How do I get a Verification code that actually works? Because none of the many different random generated codes on paypal.com/getcode function..

 

I have been in contact with iTunes but they said that this was a question I had to ask PayPal.

 

Any help would be greatly appreciated.


I had the same problem.  When I authorised my laptop on iTunes the code I got from Paypal was accepted.

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