Transaction pending / not able to cancel

[Help001]

Help!!! I have a transaction stuck in Pending status due to it was flag due to some compliance issue they r requesting documents I do not have to access to . Since this occurred I no longer need the transaction to process/complete so I just need PayPal to release the transaction from hold so I can cancel it and have the funds returned back to my account and the limitation status removed from my account. I have tried numerous times (like 5 times) to request this via the resolution center and I get absolutely nowhere ! I need to speak to a live person to resolve but I can’t seem to be able to speak to someone about this issue . Does anyone have a contact number for the compliance team ? The compliance inbox has not been responsive. Help !!

[kernowlass]

@Help001 

Contact options are......

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.