Third party

Hekler
Contributor
Contributor

I recently purchased some goods on EBAY and paid using my PayPal linked account. The amount was over £400 pounds but two days later I looked at my credit card statement I  could see that payment had been made but in addition to that was a payment of £16 for a transaction fee. I called the credit card company and they confirmed the fee had been added because it treated the payment as a third party and as such was made as a cash transaction.I am not getting anywhere with the PayPal website as it takes me around in circles. Any help will be appreciated. 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hekler

 

Nothing to do with paypal if your card company charged an extra fee for its use.


Advice is voluntary.
Kudos / Solution appreciated.
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Hekler
Contributor
Contributor

My credit card company  says its PayPal fault. The transaction on the statement states that money was to PayPal. When I looked on my PayPal statement there is no record of me using PayPal in the last 90 days. As there was  no record of the transaction I an unable to open a complaint. 

 

 

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