Submitted payment but not completed

evaman
New Community Member
I wanted to book an air ticket and it was all ok until to say that something is wrong but they are trying to fix it. PayPal sent me already email for submitting the purchase but not completed. I want that ticket, how can I confirm and book it ?
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @evaman,

 

Oh no! If the payment didn't complete, you can attempt it again through their website. If the issue persists, I would advise reaching out to the merchant to let them know about the issue regarding their checkout process. Hopefully the payment goes through!

 

- Ashley M


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