Purchase Issue Growtopia

BishopBrooks
New Community Member

Everytime I try to purchase something in Growtopia the payemnt either doesnt go through or my gift card gets declined I checked and everything is valid I still have 25$ on my giftcard I was wondering why because it should work why doesnt it?

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1 REPLY 1

allspark
PayPal Employee
PayPal Employee

Hi @BishopBrooks,

 

I'm sorry you're experiencing this issue.

We will need to do further research to help resolve this for you.

 

Please go to our website or click on the link below to chat with a live customer service teammate.

https://www.paypal.com/us/smarthelp/contact-us

 

Thank you.

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