Personal transfer fees

[Ian1955]

I requested funds from a family member, which i received but PayPal took £18 plus???? WHY??

[kernowlass]

@Ian1955 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).

[Ian1955]

Thanks for the reply, It not that obvious for elderly members of the family.  Its almost hidden. tried to get through to the resolution department and they are a waste of time Hung up in the end fed up with talking to a machine.  Wont be using them again !!

[kernowlass]

@Ian1955 

Actually i just read your post again and see that you REQUESTED the payment? So you were the one that made it a goods/services transaction !!

A 'money request' is not a friends/family payment its a goods/services payment.
An 'invoice' is not a friends/family payment its a goods/services payment.
'Send money > goods/services' is not a friends/family payment its a goods/services payment.
A 'business account paypal.me' is not a friends/family payment its a goods/services payment.

A 'send money > friends/family payment is a friends/family payment.
A 'paypal.me personal account' is a friends/family payment.