People unable to pay me using my email address.

SoftnexMedia
New Community Member
Posted on
‎Apr-19-2021 06:13 AM

image_2021_04_19T12_16_21_976Z.pngEvery time people try to pay me using my email address error in attached photo shows up, saying this recipient is currently unable to receive payments.  What should be done to resolve this?

 

KYC already done

Email/phone number also updated and confirmed.

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