Pending payments
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After I sent my money to a seller as family and friends he never responded to my messages not giving me the product, I requested a refund which made the payment pending after when he got back to me I realize he was just busy and now he can't refund it or claim the money. We don't know how to fix this so please help!
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Making a payment
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Payments sent through the Friends and Family option are not eligible for Buyer Protection at this time. Therefore, you cannot request a refund.
If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family.
Please inspect: Can you dispute a friends and family payment?
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Yes, I understand that problem is the seller can't refund or dismiss the pending money that was sent to him and we need a way to fix that, It's stuck on pending and we need help.
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