Pending payment, then cancelled now they have taken clients money and not given it to me!

AndreaMyNewLife
Contributor
Contributor

Hi,

I sold a pair of pants and client paid via paypal.  First it said that it was clearing, then I got a message saying it hadn't cleared in time and not to proceed with the transaction, then the client showed me it had cleared out of her paypal and the amount on my invoice is showing up green but I don't have it in my account??? So now we are both losers, she's out of the money and I don't have the money!  She's been trying to sort this out for days, how do I call PAYPAL so I an get it sorted TODAY?  Thanks 

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