Payments

Ltllynnie
Contributor
Contributor
How do I cancel an automatic payment. I was told to go to my account and press more. I did and there is no option regarding automatic payments. Thanks
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1 REPLY 1

MichaelDj12
PayPal Employee
PayPal Employee

Hi, 

@Ltllynnie 

 

From your PayPal app, here’s how to cancel a billing agreement, automatic recurring payment or subscription:

  1. Tap More at the bottom of your home screen.
  2. Tap Manage your subscriptions and more.
  3. Tap the plan you want to cancel.
  4. Tap Cancel payments.
  5. Tap Cancel Subscription.

To remove the payment method for this subscription, tap Remove.

From your computer, here’s how:

  1. Click Settings at the top of the page.
  2. Click Payments.
  3. Click Manage pre-approved payments.
  4. Select the merchant's name or email address.
  5. Click Cancel.

If the payment has already completed, you can request a refund from the seller.

Note: some of our large merchants have different billing agreement cancellation policies. Before cancelling a billing agreement, please reach out to merchant.

https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-billing-agreement%2C-automatic-recurri...

 

 

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