Payments not fully processing

twozsinapod
New Community Member

My business is an online game where people use PayPal to buy virtual currency.  For the past 5+ years, this buying process has been streamlined and automated.  As soon as someone completes the transaction, the virtual currency is deposited into their account automatically.  We have changed nothing in how this script functions, but as of September 6th it stopped working.  Payments are still successfully completed (we receive the money), but the virtual currency is no longer added into their account.  I have directly contacted PayPal on multiple occasions and have not received any response.  How can we make this work again?  Our site is primarily PHP and we are not very familiar with the language involved in most of the payment script, so we aren't even sure where to begin troubleshooting.

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