My eBay buyer cannot complete payment - he keeps getting this error "seller cannot accept payment"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm an occasional seller on eBay. Tonight I had an auction close, and the buyer tried to make payment after and received this error "seller cannot accept payment". I checked my eBay account and my PayPal account seems to be correctly linked. I messaged the buyer and asked him to again try to make payment. He received the same error and cannot pay for the item he won in the auction.
What's the issue here? Everything I've read online seems to indicate it's a problem with the seller (my) PayPal account, but I can link over to PayPal from my eBay account and everything seems to be fine with my PayPal account settings and credentials. Thanks in advance for your help.
- Labels:
-
Payment tracking
-
Receive money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As you have not added your country to your community profile or said in your post then we can't help (Paypal varies a lot country to country).
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Error - Sorry, PayPal Plus is currently not available in My Money Archives
- Payment in My Money Archives
- Sorry about that. We can’t complete this for you right now. You can try again in a minute or two in My Money Archives
- withdrawal not completed in My Money Archives
- PayPal Account Access Limited in Disputes and Limitations Archives