Money withdrawn from my account, payment still not listed in activity

3timesp
Contributor
Contributor

Hi!
I wanted to pay for my order for a company, whom i bought food for my cats.
The paypal page did refresh, got a message saying i'm timed out, need to login again. (I think i got it after 2 minutes.)
Now the money is gone from my account, i can't see the transaction in my activity and my order still appears to be unpaid (unfinished) on the company's site. What should i do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@3timesp 


What does it say next to the transaction in your Paypal account?

1. Pending (with a clearance date)
2. Pending/Unclaimed with a cancel option.
3. Pending/Unclaimed withOUT a cancel option.
4. Payment or Sent.
5. Pending/Uncleared with a clearance date.
6. Pending awaiting authorisation.


Advice is voluntary.
Kudos / Solution appreciated.
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