Money isn’t there

[Amy_enciso7]

So I sold something from depop. So I checked my PayPal and it said that I received the payment of $22 but it’s saying that it’s complete. But, I don’t know why it’s saying that because I never had or have the chance to transfer it to my bank account. It’s as if I never received it even though it’s in my PayPal history. I would appreciate if someone were to help me!!! Plsss

[kernowlass]

@Amy_enciso7 

Have you bought anything and paid for it via paypal since the payments should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.