Money Sent But Not Received

[char819]

I sent money through goods and services and clicked confirm receipt, but the seller told me he didn't receive my payment. I later-on asked him to check if he has confirmed his email address and we found out that he hasn't. After he has confirmed it the money still didn't go through to him. Can anyone please to me what is going on?

[Julz07 · Accepted solution]

Hi @char819 ,

Hope everything is well despite of the pandemic that we are all going through right now.

There's a lot of factors that we need to consider on this one.

It is possible that you might send the payment to a misspelled email address.

Or the payment is probably on hold.

Why is my PayPal payment on hold? 

I hope i was able to assist you on your concern. Thank you for your patience and keep safe!

**** If you find my post very helpful enrich the community by giving kudos and accepting it as a solution. ******

[Nufc2008]

I paid for item 2 weeks ago not received sent seller many emails not 1 reply how can I get my refund