Missing payments

Kennyuk
Contributor
Contributor

 A cient has sent payments to my pp account via my email address but they haven't arrived into my account.

How can I rectify the situation.

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kennyuk

 

Double check the email address that they used and make sure there wasn't a spelling error and its the correct one linked to your paypal account.

 

Have you verifed that email address?

 

Were the funds sent in your countries currency?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Kennyuk
Contributor
Contributor

Yess to all your questions. They claim to have a rerceipt from paypal too.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.