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[Bez88]

I can’t contact PayPal through messages or phone and I need to escalate a case, the problem is there is now way/option to do so

[Julz07]

Hi @Bez88 ,

Hope everything is well despite of the pandemic that we are all going through right now.

Clink for instructions on how to escalate dispute to a claim.

How do I escalate a dispute to a claim? 

I hope i was able to assist you on your concern. Thank you for your patience and keep safe!

**** If you find my post very helpful enrich the community by giving kudos and accepting it as a solution. ******

[kernowlass]

@Bez88 

You may not get the option to escalate IF the dispute was for an unauthorised transaction OR its only under 7 days since you paid.