Help! Usenet.nl

[Jesus_M]

I’ve recently gotten into this VPN company while surfing and saw they were doing a 14 day trial. Once when I gotten onto there it didn’t look right so I canceled my subscription, but then I’ve noticed that after my subscription cancelation date I would be put on a plan where I would owe them $99 a year. How can I cancel from this?

[Mejoare]

Hi @Jesus_M ,

Thank you for reaching out to us.

Since you have already canceled with them directly, you would need to now check on your Paypal account if there is an existing billing agreement or scheduled payment still active.

From your PayPal app, here’s how to cancel a billing agreement, automatic recurring payment or subscription:

1. Tap More at the bottom of your home screen.
2. Tap Manage your subscriptions and more.
3. Tap the plan you want to cancel.
4. Tap Cancel payments.
5. Tap Cancel Subscription.

To remove the payment method for this subscription, tap Remove.

From your computer, here’s how:

1. Click Settings at the top of the page.
2. Click Payments.
3. Click Manage pre-approved payments.
4. Select the merchant's name or email address.
5. Click Cancel.

If the payment has already completed, you can request a refund from the seller.

Hope this helps! Stay safe.