Client's payment declined when paying as a guest

EmilyTang
Contributor
Contributor

I sent a payment link to my client from PayPal, and she tried to use her US credit card to make the payment. But she received the message saying "Sorry, there was a problem with your billing address. Please update it, and try again."

 

What might be the problem here?

 

By the way, my client is physically located in China.

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