Canceled invoice showing as unpaid!?

Thinkbee123
New Community Member

I have a invoice that I was asked to cancel and resend as a PDF through email, I do this.
About a week later I am contacted by my employer and informed that the invoice I had canceled is showing up as unpaid over on their side.

 

Invoice on my side:
PayPalHelp_01.1.png

 

 

What my employer sees (they also get the first image when they press on the unpaid invoice):

PayPalHelp_02.1.png

So I've canceled the invoice but it is showing as unpaid on their side.
How do I resolve this issue?

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