Cancel pending transaction

Macgirl_k
New Community Member

I did a free trial with a company and emailed them more than once to cancel (there is no way to cancel inside the account). They did not cancel my account and I don’t want to be billed every month for something I will never use. Is there a way to cancel the pending transaction or dispute it before it goes through? If I disconnect my bank account from my PayPal will it still go through?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Macgirl_k


Check in here to see if you had a subscription set up.............

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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Macgirl_k
New Community Member
Thank you! I do not see it under there so will I just have to wait till it goes through and dispute it?
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