Can’t send money
Js5185
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-04-2020
04:17 PM
I’m using an iPad or iPhone & logged into my account but when I try after putting in email of recipient it asks if I want to send to a pick up location like Walmart or a bank or another choice that I wasn’t familiar with. I haven’t used this in awhile but don’t remember having so much difficulty before! I read that if not using computer u can go to mobile PayPal.com but when I tried that it took me to another site I wasn’t familiar with. What’s going on, am I doing something wrong?
3 REPLIES 3
Ysa_
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-06-2020
07:15 AM
Good day! I hope all is well. Thank you for using community forum to be heard.
https://www.paypal.com/us/smarthelp/article/how-do-i-send-money-faq1684
Kudos & Solved are greatly appreciated. 🙂
Stay Blessed!
amethyst01
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-06-2020
08:52 AM
Hi, Thank you for contacting Paypal. Regarding your issue about sending money to your friend. You can refer to these steps on how to send money using PayPal App : Tap Send. Enter the name, email or mobile number of the recipient and tap Next. Type the amount you're sending and tap Next. Choose your preferred payment method and tap Next. Review the information and tap Send now. In addition, also make sure that both your email address are confirm and verified. To confirm your email address: Go to SettingsIcon Settings. Click the email address under "Email". Click Confirm this email address. We’ll send an email to that address. Open the email, and click the link to confirm your address. You will automatically return to the PayPal site where you will be asked to enter your password. Hope this helps. Stay safe.
JenniferBrown
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-18-2020
11:29 AM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- Refund in Payments Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives