Buyer used incorrect email address for payment

pieternagel
New Community Member

A buyer used an incorrect email address to pay. How do I get this resolved? Does he have to resubmit payment?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@pieternagel 

 

Depends what it says next to the transaction on his paypal account ie completed or pending/unclaimed with or without a cancel option????


Advice is voluntary.
Kudos / Solution appreciated.
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