Buyer showing as paid but Seller showing as Awaiting Payment

lcahillwcs
New Community Member

Hello,

 

My buyer bought an item. Their PayPal shows the payment transaction and their eBay says it has been paid. My PayPal does not show the transaction and my eBay shows awaiting payment.

 

He paid at about lunchtime on 23/12/18.

 

Any help would be appreciated.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lcahillwcs


Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom of the page and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


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Kudos / Solution appreciated.
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