Accidentally purchased Chegg subscription

WinstonWithAY
Contributor
Contributor

Hi

I wanted to see how much chegg would charge me for a subscription so I went through Paypal and thought that it would show me how much they would charge before authorising the payment. I clicked continue and it processed the payment. I didn't actually want the subscription, I just wanted to see how much it would cost. Is there any way I can get a refund for the payment I have made, it is still awaiting authorisation?

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@WinstonWithAY 

 

You need to contact the company to cancel the subscription and then to stop future payments being taken...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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