PayPal Social button returns a link that is "undefined"

[CJStevens]

When I go to make a Social button (1) it takes me a hundred try to get past the "something went wrong" message. When I finally get past it and make the Social button, it sends me link: https://www.paypal.com/instantcommerce/checkout/undefined - which is a deadend!!!

I enter the picture of the product, name, descriptions, dollar amout and hit submit and that's what I get: a dead link.

Any suggestions?

[CJStevens]

I got it to work but only once. When it worked, I got the link but it was https://www.paypal.com/instantcommerce/checkout/undefined - where "undefined" was a dead link. It should be a combination of letters and numbers. I've see others complain about this but no fix. Anyone know the Fix so I can get that number/letter information?

[MTS_Chiranjeevi]

Good day @CJStevens,

Thank you for posting to the PayPal community.

I would suggest to please try creating a new button now by clearing the web browser cache/cookies.

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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