There was a bank account added to my paypal that I did not add myself and it was set to my default bank. I have no affiliation with this bank what so ever. When I was trying to send money to my bank, it instead sent it to this WEX bank. This was over almost $700 and it was for rent. First I called my bank and they said that have no record of anything happening. I called Paypal and an automated system told me that they had no agents available and hung up on me. (Without giving a time to call back) I tried using the chat feature but got no response. I then opened a case with paypal and within an hour they sent me an email saying
"We've completed our review of your unauthorized activity case, and we’ve determined there was no unauthorized use.If you're unhappy with your purchase, we encourage you to work with the seller to find a resolution. If you can't find a resolution, you may file a dispute in your Resolution Center.For more information about these cases, log in to your PayPal account and go to the Resolution Center."
This tells me nothing of what they "determined" and I did not "purchased" anything. I am really upset with how that was handled because this email tells me that no one looked at my case. I then called the WEX bank but they were not open. I did not open this account and I never had any activity with this account. When I called Paypal, the automated system told me that there was a bank account not yet confirmed. I am assuming it was the WEX bank account and if that is true, why did it allow almost $700 to be transferred to that account?
