Not receiving email notification for debt card purchases and ATM withdraws.

Tagui84
Contributor
Contributor

Hello, I checked the notification options and everything is turned on, but for some reason I do not get email notification for debt card purchases and ATM withdraws. I use to get them but it stopped for some reason. Please help...

 

Thank you,

 

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6 REPLIES 6

JixSteel
Contributor
Contributor

I am not receiving transaction e-mails for debit card purchases either, has been a problem for a few weeks now.

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ksexton4145
New Community Member

I haven't received any debit card notifications in about two weeks.  Checked all the settings and everything is turned on.

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msnyla27
Contributor
Contributor

I just emailed support again to see what the problem is.

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adminmgr
Member
Member

Chances are they were compromised.

 

That being the simple answer, why have we not been notified?

 

I, myself, would like to know what data was taken so i can take proactive measures.

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chibul
Contributor
Contributor

Has there been an update on this issue? I had some unexpected transactions clear as a result of not receiving these notifications. Has support responded to your email?

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msnyla27
Contributor
Contributor

nothing at ALL!!!!  And this is sooo not like Paypal.  they better get it together!

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