Please Help have over £800 worth of REFUNDS Outstanding

MRyait
Contributor
Contributor

Morning all 

 

So I purchased a number of items from Secret Sales in separate transactions on 15th February 2020.

 

Two items totalling over £600 were returned and delivered to their warehouse - I have proof of delivery. The items were purchased on PayPal Credit.

 

I waited around two weeks and call Secret Sales and they informed me they have gone bust! But are still fully trading and said claim from PayPal.

 

I put in a claim with PayPal and its been denied 4 times now. It was originally logged incorrectly as a returned item not as described but now logged as company in liqidation but i spoke to a PP advisor and he said will not refund money as i didnt inform PP of the return.

 

Someone please help! its a lot of money. Secret Sales have the product and my money.

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MRyait
Contributor
Contributor
Can someone please help!
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