How Do I remove a card from a paypal account I don't have access to?

keonthegod
New Community Member

I need my card removed my old PayPal account that I don't know the password to. I don't have access to the email and want to link the card to my account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@keonthegod

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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