i was scammed by someone on depop and i did it through the family/friends part of paypal.

mzammit1
New Community Member
i was stupid enough to fall for a scam on depop, the person had about 15 reviews all at 5 star so though she could be trusted, she said to do it on paypal so she doesn’t loose any money via tax on the app, which it thought was a good idea, and she asked to do it in the family and friends part. is there anyway i can get my money back? i have messaged between us but she’s now blocked me?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@mzammit1 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.
You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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