Sending money

sram930
New Community Member

 I am sending money to a friend; this is my first time using paypal for sendng money; right before sending the money, paypal is asking for a phone # to check it is me; but is not accepting my phone# saying it i s not registered on my name; my mobile phone is from my company, but the bill comes under my name; if i try to add my home # it is not accepting; I am stuck; how do i resolve the security check?

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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @sram930

 

Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

Regarding the phone number you're trying to add, it should be listed under your name. You might want to communicate with your phone provider to check if its listed under your name or the company's name. 

 

Hope this helps. Please stay safe. 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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