Refunds
Shellada
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Posted on
May-11-2020
03:36 AM
I'm really confused. I sent a payment to a friend but was wrong email. I cancelled within 10 mins and sent to the proper address. I used money from my bank account but both payments have come out. Why? When can I expect money back. This happened about 10 days ago.
1 REPLY 1
kernowlass
Esteemed Advisor
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May-11-2020
07:48 AM
Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes normally about a week but everything is slower at the moment due to covid.
Advice is voluntary.
Kudos / Solution appreciated.

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