My PayPal debit MC keeps getting declined

RachelJ8
Contributor
Contributor

 It has been 4 days and I have not had access to ANY money! I am a nurse fighting this pandemic and I have literally messaged PayPal 25 times. They keep replaying to call BUT the call lines are closed. I am at wits end! I don't know what to do. I understand that this is an unprecedented time but I NEED customer service. I need PayPal to do their job so I can do mine!

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2 REPLIES 2

Ysa_
PayPal Employee
PayPal Employee

Good day! I hope all is well. Thank you for using community forum to be heard.

 

After linking a bank account, you can transfer money to your bank account in 2 ways:
Instant transfer using your eligible debit card or bank account (Estimated arrival: about 30 minutes)

On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account click Transfer Money.
Click Transfer to your bank.
Select your debit card or bank account under the "Instant" section, and click Next.
Fill in the amount you are transferring and click Next.
Review the details of your transfer, then click Transfer $XX Now.
Click Done to complete the transfer.

Note:

A standard transfer to a bank account usually takes 1 business day but sometimes it may take 3-5 business days, depending on your bank’s clearing process.
There is a fee to instantly transfer money using your eligible debit card or bank account.
All transfers are subject to review and could be delayed or stopped if we identify an issue.

Standard transfer to your bank account (Estimated arrival: 1 business day)

On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account click Transfer Money.
Click Transfer to your bank.
Select your bank account under the "Standard" section, and click Next.
Fill in the amount you are transferring and click Next.
Review the details of your transfer, then click Transfer $XX Now.
Click Done to complete the transfer.

Note:

PayPal does not charge any fees when you transfer money from your PayPal account to your bank account through standard transfer. Some banks may charge a fee for transfers. Contact your bank directly for more information.
PayPal is not able to transfer money to or from any accounts without your permission.
Transfers made after 7:00 PM ET or on weekends or holidays may take longer.
All transfers are subject to review and could be delayed or stopped if we identify an issue.

You can also transfer money from your PayPal account by requesting a check. There is a fee for check withdrawals.

On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account click Transfer Money.
Click Request a check by mail.
Fill in the amount and your address, and click Continue.
Review the details of your transfer, then click Submit.

Transferring money to a bank account or eligible debit or prepaid card via your PayPal app is also easy:

Tap Manage Balance.
Select an amount and a destination.

 

 

Kudos & Solved are greatly appreciated. 🙂
Stay Blessed!

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RachelJ8
Contributor
Contributor

My PayPal issued debit Mastercard is being declined!  I can not pay bills or access my money.  I am not trying to get cash, I am tryinh to pay my bills! Honestly the WORST customer service I have ever experienced! Over 7 days now and NO HELP  from PayPal.  I understand this is an unprecedented time but I need help and waiting over a week for a solution is not acceptable 

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