Money on Hold.

DreCoak
Contributor
Contributor
First time creating a Pay Pal account because a friend of mine in The Bahamas needed to transfer me some funds, this was our last option. Its about to be a month now and my funds are still on hold. I’m really tired of having to talk to the automated system because it’s not giving me the answers I’m looking for. How can I have my funds released to me ASAP I’ve waited long enough now I urgently need my money.
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1 ACCEPTED SOLUTION

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_Joseph_
PayPal Employee
PayPal Employee

@DreCoak 

 

You may want to check with the sender how the money was sent. Only goods and services payment are put on hold. Personal payment sent as friends and family are not. There are several reasons why a money sent as goods and services to a person will be put on hold. Check below article for further details. Instead of waiting 21 days of hold, ask the person who sent you the money to Confirm Receipt of the item, just follow the steps provided in the article below. Once the buyer is done confirming the receipt the balance will be release automatically as your PayPal Balance.

 

How to Confirm Receipt of the Item:

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu...

 

Reasons why there is Payment Hold:

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea...

 

Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

 

 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@DreCoak 

 

Are they showing in your paypal balance as pending or not showing at all?


Advice is voluntary.
Kudos / Solution appreciated.
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DreCoak
Contributor
Contributor
It still shows pending
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Solved

_Joseph_
PayPal Employee
PayPal Employee

@DreCoak 

 

You may want to check with the sender how the money was sent. Only goods and services payment are put on hold. Personal payment sent as friends and family are not. There are several reasons why a money sent as goods and services to a person will be put on hold. Check below article for further details. Instead of waiting 21 days of hold, ask the person who sent you the money to Confirm Receipt of the item, just follow the steps provided in the article below. Once the buyer is done confirming the receipt the balance will be release automatically as your PayPal Balance.

 

How to Confirm Receipt of the Item:

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu...

 

Reasons why there is Payment Hold:

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea...

 

Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

 

 

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