Missing Money

[debfoster]

Hi 

In March I withdrew £2000 to my bank from my PayPal account not realising the max amount my bank would accept is 1.5k. Paypal told me it was down to my bank as they accepted it but after months i finally got a track that my bank had sent the money back to PayPal manually in May with all the payment details.

Non of my messages are being replied to from PayPal now, I can't find live chat and I won't even go into their twitter 'help'.

Does anyone know what I can do next?? 

[kernowlass]

@debfoster 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[debfoster]

Yes thanks have tried twitter help and they are hopeless! Will try to call them