How do I pull off funds from a paypal prepaid card into my paypal balance?

Justin13601
Member
Member

I am following an online tutorial and instructions from Paypal to transfer money loaded unto a paypal prepaid card into my paypal account balance. After linking the card, I am told to go under Wallet -> Transfer Funds -> Add Money from Online and choose my card as a source of funds. However, I do not see my card as an option, only my bank.

 

Why is this the case? How can I proceed to do this? I know it's possible as I have done it before and others have too from online experiences.

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