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Hero718
Contributor
Contributor
My friend sent me come money via PayPal and there asking me about the item I sent to him . I never sent him a item and they won't release the $ to me . I tried calling but the department is closed can any one please give me some advise what to do
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Hero718 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).


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Hero718
Contributor
Contributor
Brother thank u so much for getting back to me I live in Orlando f.l and would love to speak to a live agent would u happen to know a # I could call to make that happen
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Hero718 

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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