change of name

fluffy1971
Contributor
Contributor

hi 

can anyone assist please. I have followed paypal instruction regards change of name. ive sent them both marriage cert and driving licence with updated

name. still no response. i have done it step by step and the way they want it sent. still nothing. starting to loose patience now.

help?

thanks 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@fluffy1971 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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fluffy1971
Contributor
Contributor

I have already rang them but yes, ill have to ring again. 

many thanks for your reply

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