Why can’t I email costumer support
Littleluv
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Posted on
May-23-2021
05:57 AM
The mic on my phone is broken so I can’t call. And I can’t login to my main account for some reason it says that there’s been too many attempts and I haven’t tried to login over and over to make that happen.. So when I try to contact support it wants me to login... and every time i try to use the chat feature it ays tt there are no live agents available.. im about fed the **bleep** up with this **bleep**ing app. But sadly there are too many reasons i need to use it because people can’t get with the program and stop using this out dated piece of **bleep** site.. I also tried responding to old emails from past issues ive had on here and you guessed it... doesn’t work. So anyone have an idea outside of calling that will work?
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kernowlass
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May-23-2021
03:17 PM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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