Top Menu Bar Disappeared

CWH1
Contributor
Contributor

My blue top menu bar has disappeared; now I have a hard time getting around in PayPal.  How can I restore the top menu bar (with Summary, Money, Activity, Reports, Tools, More, Help... Notifications, Settings and Logout options )?

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11 REPLIES 11

Chv001
New Community Member

Having exactly the same issue. Although I can view it on my desktop, and also on my second laptop. On my main laptop, it's disappeared.

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CookieJan
New Community Member

I'm on my desktop having the same issue for several days now. Is there a way to let their IT dept know?

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circuitsurgeon
Contributor
Contributor

Same here. I normally use Chrome browser, but I've tried Edge and Opera where the menu bar appears as normal. That would suggest it's a problem with the Chrome browser?

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Earthwise
New Community Member

Thank you, I hadn't thought to try another browser, I can now navigate fully again, appreciate you sharing this.

 

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Peter145
Contributor
Contributor

I had exactly the same issue and solved it by deleting my browser cache and rebooting.  In my case I was using Chrome.  I hope this helps!

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circuitsurgeon
Contributor
Contributor

Thanks, Peter - that worked for me!

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Dovid12509
Contributor
Contributor

Thank you Peter, I too was having the problem with Chrome and did as you suggested...It worked, and I didn't even have to reboot!

 

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CarstenL
Contributor
Contributor

Nope.

Tried now everything what's recommended in this forum: Menu does not appear in any browser! Using windows 7.

Anyone any idea to fix this issue?

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Bwhite2
Contributor
Contributor

 Yes resetting history in cache seems to work for now. 

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