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Sorry we couldn't confirm its you

HelppleaseeeEam
New Community Member

Sorry we couldn't confirm its you

Please let me in my account back i tried customer service keeps saying we can't take your call at this time.
2 REPLIES 2
HelppleaseeeEam
New Community Member

Re: Sorry we couldn't confirm its you

I've been trying 5o reset it this entire morning and it locked me out and then on top of that the damn thing keeps saying request error or something like that and finally ends up locking me outside my account
kernowlass
Esteemed Advisor

Re: Sorry we couldn't confirm its you

@HelppleaseeeEam 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.