Legal name change

[momma1229]

I followed steps but when i successfully got file and hit submit it loads then says please try again! I'm new to pay pal and don't know what to do 

[kernowlass]

@momma1229 

https://www.paypal.com/us/smarthelp/article/FAQ926

[momma1229]

I Already followed these steps as stated did not work! told me to please try again

[AndreasH76]

I  have the same problem, the website is simply broken.