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Can't view message centre on business account

New Community Member

Can't view message centre on business account

So I recently upgraded to a business account, but I want to downgrade back to a personal account. I contacted PayPal via the email function, then I get an email to view the secure message, so I log in and all it does is redirect me back to the business dashboard, I've literally tried everything!

1 REPLY
Volunteer Advisor

Re: Can't view message centre on business account

@hystedarkness

 

You need to phone customer services and they will downgrade it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".
In the UK its free from any landline phone.

 

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OR have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.