Can't reset my password

TCoccimiglio
New Community Member

When I try to reset my password, I get an email confirmation with a code to enter.  I enter the code then it wants to verify my phone number.  The phone number with the last 4 digits, is not my number.  I don't have a credit card associated to the account and it wants me to verify that as well, as I can't with the number.  

 

I believe someone has hijacked my account, how do I go about changing the info, when I can't login or reset my password.

 

Thanks

 

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