Hello, @sti2. Welcome to the PayPal Community Forum. Not being able to log on to your account is a definite concern! Here are a couple of suggestions I hope are helpful.
When you log on and you're presented with the page that asks you to enter the six-digit code, try clicking on the link that says "Having Trouble Logging In?" or "Try Another Way To Log In." One or the other should appear, and there may be a way for you to log on using the answers to your Security Questions or some other information that only you should have.
I also suggest consulting with your phone provider to see if there is anything going on with the messages you're receiving from PayPal. It's possible there's a disconnect somewhere and they may be able to shed light on that.
Lastly, if these steps don't help, please call Customer Service so a Representative can troubleshoot in real time. To see the phone number for the center that services your region, please navigate to https://www.paypal.com, click Contact at the bottom of the page, click Call Us on the next page and then click Call Us As A Guest.
I hope this is helpful. Thanks for being a part of the PayPal Community.
Sincerely,
Michael
PayPal_Michael
