Hi guys, im trying to change my name applied the form since early nov, like 7th or before, but i got response in 9th from Nitish "I would request you to wait till max Nov 13, 2020 & you will be notified by our team via email. In rare case, if you did not hear till then please get back to us on Nov 14, 2020 & we'll help you further."
but now i cant contact them further since the conversation already ended... and seems now the system bit different, i cant leave message like before 😞
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.