when checking out transaction does not process and redirects to homepage

dchevry
Contributor
Contributor

every time i attempt to checkout  and make a purchase the transaction does not process and redirects to homepage without a message on an error. i've tried clearing my cache' using another computer, browser, etc. 

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1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@dchevry 

 

There are several factors to consider why your payment got declined. Check below article for reference:

 

https://www.paypal.com/us/smarthelp/article/my-payment-was-declined.-why-can%E2%80%99t-i-make-or-sen...

 

 

Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

 

 

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