can't log in
unsnappy
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-09-2020
01:09 PM
Been having log in problems since last year. Earlier this year a rep helped me and I put in a new password. Then it started happening again. PP kept asking me to add a phone. They already have 2 numbers for me so why do they want another? Now I am locked out again and am being asked to add a phone number. Apparently one thing I noticed (PP surely does NOT explain what it sees as wrong) is that my phone is registered to Dr [last name] and not my first and last name. PP already said they've verified me and my phone so I don't get it. Now I cannot get into my PP account to send a message to the reps to ask for help!
2 REPLIES 2
Nikishahall
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-09-2020
01:37 PM
Nikishahall
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-09-2020
01:38 PM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- i cant make a purchase online using paypal in My Money Archives
- Sorry about that. We can’t complete this for you right now. You can try again in a minute or two in My Money Archives
- first time cant transfer the money from my bank to paypal account. Why?! in My Money Archives