Why is my Paypal in bussiness account type when I applied for Personal when I created it

Roselle28
New Community Member

I need somebody to guide me in changing my account type from business to personal. far as I know I never applied for business account type but now I see that it is on business type. so kindly show me step by step to change it to personal account type.

 

Thanks in advance

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Roselle28 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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